Patch Tuesday Fix Ready

Friday, April 19, 2013 @ 02:04 PM gHale


Microsoft’s Patch Tuesday injured quite a few Windows 7 computers earlier this month pushing machines into a continuous reboot loop that led to the Blue Screen.

While the company provided detailed instructions on how to remove the update and even deleted it from the official Download Center, some users reported issues that prevented them from booting to desktop or getting into Safe Mode to perform the removal.

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Microsoft has rolled out a new fix, this time in the form of an ISO image that is easy to burn onto a blank disk and then used to repair the computer.

Available from Microsoft’s Download Center, the repair disk should address issues caused by KB2823324 and KB2782476 (KB2840165) on 32-bit Windows 7 computers. The patch can work on old hardware (pre 2004) which does not support NX and isn’t compatible with Bitlocker devices.

“Customers who cannot successfully restart their systems after applying the 2823324 update can download this image to create a bootable DVD or USB drive with which they can boot their systems, uninstall security update 2823324, and return their systems to a normal operating state. Microsoft recommends using this ISO image only if customers cannot successfully restart their systems,” Microsoft said in its advisory.

In reality, users only need to download the provided ISO file, burn it to a CD or DVD, restart the computer and configure BIOS to boot from the disk. Simply follow the on-screen instructions and then reboot the machine once again.

At this point, the repair disk is available in only two languages, English and Portuguese, as the bugs have reportedly affected computers in the United States and in Brazil.



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