Avira Fixes Service Pack Issue

Thursday, May 17, 2012 @ 12:05 PM gHale

Avira fixed the problems caused by a Service Pack released for its Windows products earlier this week.

To download the fix, users should trigger a manual update. Once installed, the update should prevent the program from blocking legitimate Windows applications on systems running Avira.

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On Monday, Avira released “Service Pack 0” for all of its Windows products. Once the update installed, the “ProActiv” behavioral monitoring component in Avira Antivirus Premium 2012 and Avira Internet Security 2012 blocked the execution of essential programs and trusted system processes. In one case, ProActiv blocked the Windows registry editor (regedit.exe) and the task scheduler (taskeng.exe).

As the behavior recognition is only included in the company’s commercial products for 32-bit versions of Windows, the problem does not affect Avira Free Antivirus or users who run a 64-bit version of Windows.

Those affected by the problem need to update Avira manually.

Once the user installs the update, the ProActiv module can then undergo reactivation. For systems where Windows is having difficulty booting, users should start their systems in safe mode and install the Avira update.

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